In Plain English
We deliver fresh seafood across Cape Town. We will always keep you informed about your order, and if something unexpected delays delivery we will contact you as soon as we can.
1. Where we deliver
We deliver across the Cape Town metropolitan area. Available suburbs, fees and minimum order values are shown at checkout once you enter your address.
2. Delivery windows
You choose a delivery day and time slot at checkout. Orders placed before the daily cut-off are eligible for next-day delivery; same-day delivery is offered in selected zones.
3. Cold chain
Every order travels in insulated packaging with ice packs so it arrives at the correct temperature. Please refrigerate or freeze your order immediately on arrival.
4. Someone must receive the order
An adult must be present to accept the delivery. If nobody is available, our driver will call you. Where an order cannot be handed over safely, it returns to our facility and a redelivery fee may apply.
5. Delays
Weather, load shedding, harbour conditions and traffic can affect delivery times. We will contact you by WhatsApp or phone as soon as we know of a delay.
6. Collection
Collection from our Retreat facility is available during published collection slots at no charge.
Version 1 · Last updated 06 August 2026 · Reviewed by Darryn Hector